on the subject of benefits,In My own opinion, I think that these hotel and airline companies should honor their beneifts during this time, as when i wanted to stay at a 200 dollar a night hotel, and i only wanted to pay 150 dollars i told them i do not need maid service, etc., they told me it was 200 dollars take it or leave it, i hope that this example sheds some light, so instead of breakfast they should be offering points etc.etc. Has anyone else experienced this? Also, they do not offer any bottled water as a Diamond gift, overall was a very bad stay. I think this is highly un ethical and borderine illegal. I just checked out of the home 2 suites at KCI- Kansas City airport, yesterday Sunday June 14, 2020, and they tried to charge me a Merchant Processing Fee, their fee that they pay to use Credit Cards with, now the catch is, they will not let one check in with cash.
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